Enterprise Rent-A-Car Ranks Highest, Four Years in a Row


For the fourth year in a row, Enterprise Rent-A-Car was ranked “Highest in Rental Car Customer Satisfaction” in the J.D. Power North American Rental Car Satisfaction StudySM. The study surveys business and leisure travelers who rented vehicles at North American airports.

“Delivering excellent car rental service at the airport demands a consistent and superior effort. We work hard to deliver ground transportation options in thousands of locations day in and day out – so it’s always an honor to receive this kind of prestigious recognition,” said Christine Taylor, Executive Vice President and Chief Operating Officer of Enterprise Holdings. “Our growth and recognition in the travel industry confirm that superior service and industry leadership go hand in hand.”

Enterprise Rent-A-Car’s extensive network of more than 6,500 fully staffed airport and neighborhood
offices throughout North America reflects the brand’s focus on offering consumers a total transportation solution through its network of services including Enterprise Fleet Management, Enterprise CarShare, Enterprise Rideshare, Enterprise Car Sales, Enterprise Truck Rental, Zimride by Enterprise and Exotic Car Collection by Enterprise.


Enterprise received the highest numerical score in the J.D. Power 2014-2017 North America Rental Car Satisfaction Studies. 2017 study based on 11, 177 total responses among 8 companies, measuring the opinions of business and leisure/personal travelers who rented a vehicle at an airport location, surveyed September 2016-August 2017. Your experiences may vary. Visit jdpower.com.

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